Thursday, August 02, 2007 5:17 PM
by
outlooktips
Tip 434: Change Reply Format
A surprising number of people ask this question: "How do I set Outlook to always reply in HTML or RTF? When replying to, or forwarding, an email that is in plain text format, it always uses plain text. I want to force it to use RTF or HTML. I know I can change it every time, but I want it to be automatic."
Outlook does not offer a way to always use a specific format for all replies, be it RTF or HTML. You need to either change it on each message or write VBA macro to change the format. (You can force plain text replies to all messages by using the option to read all mail in plain text.)
Because you cannot be 100% sure that the sender is not using a blackberry or cellular phone to read and reply to their mail, you should avoid changing the format on replies unless you have a valid reason - such as highlighting text, inserting tables or using bullet points. If you are replying with basic paragraphs of text, respect the sender's choice of plain text format.
Do not use RTF format for any message unless you know the recipient uses Outlook, otherwise they will get a plain text message and a winmail.dat attachment.