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Earlier this week, Microsoft released hotfixes for both Outlook 2007 and Outlook 2010. The Outlook 2007 hotfix  fixes word wrapping in calendar print outs, which was broken by the July update, however, this update does not restore the end times to Read More
We see a lot of users who decide to upgrade only Outlook, not the full office suite. While this is the least expensive method, those who do this often discover the features they upgraded to get are available only when they install the Office suite.  Read More
Many Outlook 2007 and 2010 users have discovered when setting up a rule that replies with a template that it returns a “rules in error” message. The problem? Using HTML message format for the template. Use plain text format when you create the template Read More
When you use Outlook 2003 with Word as your editor or Outlook 2007 / 2010, you can assign a signature to each account and Outlook will use the correct signature when you change accounts. In Tools, Options, Mail format tab, Signatures (Outlook 2003/2007) Read More
A popular request is the ability to open Outlook Express  &  Live Mail’s *.eml files in Outlook.  If you have Outlook 2010, it supports opening *.eml files. If you use Outlook 2007, you can open them if you have either a hotfix or SP2 Read More
In older versions of Outlook, users could print a monthly calendar and long subjects wrapped to multiple lines.  This was broken in Outlook 2007 – if you wanted the subject to wrap, you needed to use the Calendar Printing Assistant. Following a Read More
Over the last 6 weeks or so, I've had/seen several questions about the junk mail folder icon and didn't understand why they insisted the icon was wrong...  I do now. “My junk email folder is blocked, how do I unblock it?  Nothing goes Read More
If you installed Outlook’s Social connector and the email tabs and the attachments tabs always display "There are no items to show in this view" when for contacts who should have a lot of email or attachments, do you have Instant Search installed and Read More
When the Facebook provider is installed, status updates are visible based on the kind of Public Search settings selected in the Facebook profile. Even people who do not use Outlook or the social connector need to check their Facebook settings, otherwise Read More
The long awaited Facebook provider for Outlook’s Social Connector is now available, along with a provider for Live Messenger. Outlook 2003 and 2007 users can download the latest social connector  – Windows Update will update the social connector Read More
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